Privacy Policy

Here at Bathroom Basics we are 100% committed to respecting the privacy rights of visitors to our website www.bodydryer.co.uk

This policy, together with our terms and conditions, are designed to give a clear explanation of how we aggregate, cache and process the personal data we collect from you when you visit our website, or at any other time you provide us with your personal data. By visiting our website you are accepting and consenting to the practices set out in this policy.

By definition, personal information includes any recorded information that identifies you personally which includes things such as your name, address or email address.

Unless clearly stated in this privacy policy, bodydryer.co.uk and Bathroom Basics will not disclose, share, lease or sell your personal information to any third party unrelated to us without your prior permission, other than as required by law.


The personal information we collect

We’ll ask for your personal information when you fill in any forms on our website or when you correspond with us via email, phone or otherwise. This includes information you provide when you:

 Make an online purchase

 Register with bodydryer.co.uk

 Sign up for promotions, offers, competitions, or to receive news

 When you fill in the personal details section of "Your Basket" to make a purchase

 If you report a problem with our website

This information may include your name, address, email address, phone number and financial and credit card information.


The web server also automatically collects certain information which relates to every visitor, including:

 Technical information such as the Internet Protocol (IP) address, any login information, browser type and version, operating system and platform

 Information about your visit such as products viewed and searched for, the average time on site, top visited pages and page response times


What will we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To improve our products and services and notify you about any changes to our service

 • To process your order and carry out our obligations arising from the contract between you and us to provide you with the products and services you request from us

•  For registration and internal record keeping purposes if you open an account for registration and internal record keeping purposes if you open an account

 • To administer our website and for internal operations, such as troubleshooting, data analysis, testing, research and statistical and survey purposes.

• To help keep the website safe and secure

 To send promotional emails from bodydryer.co.uk (if you have opted into this service), special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or post. We may use the information to customise our website according to your interests.

We’re committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure.


How we use cookies

What are cookies?

Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit our website. They’re not harmful and don’t contain any confidential information such as your home address, date of birth or credit card details.

Cookies are an essential part of how our website works. Some of these cookies are required by our site to enable you to transact whilst other cookies enable us to give you an enhanced, personalised web experience.

By using our website, you also consent to the use of these cookies. Cookies are used on our site for the following reasons:

To allow you to securely sign in to your bodydryer.co.uk account, so that you can use "My Account" features such as order information, making payments and receiving onsite offers.

 To store the content of your online shopping basket whilst you browse the site and to complete an order.

 To record the areas of the website that you’ve visited, products you’ve viewed and time spent browsing, as well as the products you purchased. We use this information to help make the website more user friendly, develop our site design and to continuously improve the quality of the service we provide. The information may be provided to other Walker Group companies and/or the third parties referenced in the "Disclosure of your information" section above.

 To personalise our website content for you.

 To distribute visitors to our site evenly across platforms to ensure the content is served at the fastest possible speed.

We also offer you the facility to share your experience on our website through social media sites such as Facebook and Twitter. By using these features, you are also consenting to allow cookies from these providers. More information about how these providers use cookies can be found on their websites.

Are cookies safe?

bodydryer.co.uk uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy policy, we require your consent to use them.

To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on the hard drive of your computer. For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar.

If you choose not to consent to the use of cookies, your experience of our site will be severely impaired and many integral aspects of the site, including (but not limited to) adding items to your shopping basket and accessing your account, will not work at all.


Can I turn off cookies?

bodydryer.co.uk uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy policy, we require your consent to use them.

To withdraw your consent, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on the hard drive of your computer. For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar.

If you choose not to consent to the use of cookies, your experience of our site will be severely impaired and many integral aspects of the site, including (but not limited to) adding items to your shopping basket and accessing your account, will not work at all.


These cookies are as safe as the ones used whilst you browse our site and neither of these third parties collects any personal data from which they would be able to identify individual customers.

We’re not responsible for the content or privacy policies of third parties or other websites.


Bathroom Basics Ltd,

Unit 9, IMEX Business Park,

Ormonde Street,

Stoke-on-Trent, ST4 3NP.

Tel: 0800 148 8302

Email: info@bathroombasics.co.uk


Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any update or changes to our privacy policy.